Quattro Development: Mastering Outstanding Customer Service in Commercial Real Estate
Quattro Development, a prominent commercial real estate player, focuses on delivering exceptional customer service to drive success in a competitive business landscape.
Founded in 2008 by Michael Liyeos and Rob Walters, the company has established itself as a leading real estate development firm by adopting a distinctive client-centered approach. Rather than fixating solely on financial gains, the company places importance on understanding and fulfilling the needs of its clients. Liyeos asserts, “If we service their needs, then the business will take care of itself.” This philosophy has driven the organization to work diligently, maintain integrity, and consistently deliver on promises.
Forging Strong Client Relationships
The organization’s growth is attributed to its commitment to regular client interaction and active communication. The co-founders focus on tenant interactions to understand customer needs and concerns, allowing them to tailor solutions that align with clients’ aspirations.
Quattro Development collaborates with tenants to identify optimal properties across the US, considering each client’s unique requirements. This process allows the company to expand without being constrained by local market intricacies, replicating successful solutions nationwide.
Liyeos and Walters transformed the company from a two-person operation to a dynamic team of eight professionals. Their hiring philosophy emphasizes strong work ethics and genuine empathy for clients. This team-oriented approach has resulted in satisfied tenants and smoother management. Employees are empowered to take ownership of roles and schedules, fostering accountability and a familial atmosphere.
A Testament to Success
Quattro Development, with clients like Chipotle, Guidepost Montessori, Chick-fil-A, and Aspen Dental, demonstrates customer satisfaction through treating clients with respect and integrity. Their unconventional approach demonstrates compassion and ethical business practices, resulting in long-term rewards.
Quattro Development excels in commercial real estate by prioritizing customer service, understanding client needs, and nurturing a committed team, resulting in sustainable growth and longevity.
Quattro Development, a prominent commercial real estate player, focuses on delivering exceptional customer service to drive success in a competitive business landscape. Founded in 2008 by Michael Liyeos and Rob Walters, the company has established itself as a leading real estate development firm by adopting a distinctive client-centered approach. Rather than fixating solely on financial…