Robert Deignan started a call center based troubleshooting company several years ago known as ATS Digital Services, and it’s become very reputable for repairing computer issues for a variety of customers. Deignan recently made sure the company achieved the AppEsteem certification, a significant certification that adds credibility to software and operating system repair companies. Deignan also spoke to Ideamensch about his role in founding the company and taking it to the level of success that he has.
Robert Deignan says that when he needs a new idea for his company, he has discussion times with his partners, and they often decide on ideas that align with the company’s values and their gut instincts. He said part of running a good company is not just hiring the most qualified people to work with, but hiring the people who buy into your values completely and who treat employees right. Deignan certainly loves reading business leadership books which provide fresh perspectives, and his personal favorite is “Rework.”
Robert Deignan lives in the Miami area of Florida, but he attended Purdue University in the 1990s and actually considered playing professional football for a while including playing punter on the Miami Dolphins for one season. But he decided instead to play pursue an IT business career, and he started off as a sports ticket sales specialist for Fanlink back in the early 2000s. Deignan later got into more of the IT repair field and did technical work for a larger company. It was there that he got the idea for ATS Digital Services while trying to resolve a malware issue for a particular customer.
What ATS Digital Services does is use remote desktop connections while customers call them to resolve PC and Mac computer issues. Usually if there is no sophisticated hardware changes required, this can all be done without the technician ever needing to be there in-person to fix the issue. Outside of running this company, Robert Deignan also is involved with local community activities like youth sports leagues as well well as fishing trips off the Florida coast.
Compared to the cloud-based systems, the cost of operating and maintaining the traditional IT infrastructure is marginally high. It has led to a new generation of cloud computing where cloud system companies offer their software as service (SaaS). SaaS has replaced on-premises identity management systems. It is cheap to acquire, operate and maintain. Manufacturers who have adopted SaaS are benefiting from improved agility across supply chains, enhanced security, and simplified identity management systems.
Benefits of Cloud-based IAM
Among the significant advantages of using a cloud-based Identity and Access Management (IAM) include efficiency, security, and speed. Companies who use SaaS can serve thousands of customers a day. On the other hand, people who use on-premises IT infrastructure have limits of customers they serve in a day.
Another benefit that manufacturers enjoy by using SaaS is data security. By using on-the-premise identity management, manufacturers are not assured of the safety of their data. The data can be stolen or be compromised. Cloud-based IAM has improved security; users of the cloud have nothing to worry about.
Cost and Productivity.
The cost of maintaining a cloud-based IAM is low while the productivity of the system is high. On the other hand, the maintenance cost of an on-the-premise structure is high while its efficiency and productivity are low. This factor encourages SaaS adoption and ditching of premise system.
With Cloud-based Identity and Access Management, you enjoy flexibility as the software can meet all growing demands. You don’t need to upgrade the hardware since the changes are only made in the software.
Onelogin is the leading Identity and Access Management Vendor. It also offers Single Sign-On SSO services. The company focuses on providing its client with efficient, fast and secure systems needed for Identity and Access Management. Onelogin has access to applications such as Office 365 and AWS. In fact, over 5000 online and desktop applications are pre-integrated within it. Today, millions of companies use their systems worldwide.