Securus Technologies is considered a leader in the area of inmate communications because the company has made rapid advances in the field since the time it was established in 1986. The company also provides a broad range of investigative solutions and services for the law enforcement agencies and officers. Securus Technologies offers its services to law enforcement agencies and prisons in Canada, United States, and the District of Columbia. The CEO of Securus Technologies, Rick Smith, is planning to take the services to many new territories in the country to help increase the company’s revenue and increase its outreach.
Securus Technologies has played a very vital role in improving the conditions of the inmates in the prisons. For years, the inmates have been suffering from lack of connectivity with their loved ones outside the jail. It added to their stress levels. However, Securus Technologies has given them a lease of life by providing them a wide array of products and services in the inmate communication segment to choose from. Moreover, the prisoners and their loved ones can control these inmate communication services from their phone itself through the mobile application of Securus Technologies. The company has made the mobile application for its customers to ensure they have all they want in one application. The customers can recharge their account, make calls, do video chat, make a complaint, and even make a money transfer from the mobile application of Securus Technologies.
I have been using the services of Securus Technologies for past seven years and have never faced any problems with their services. The best part is that the customer service of Securus Technology is rapid to resolve any and all queries and would also address any other grievances you might have. It ensures that the customers enjoy the seamless services offered by Securus Technologies.